Shipping Policy
Shipping Policy
Last updated: June 4, 2026
Thank you for shopping at oiynhome.com, operated by LightJoy Limited. Below you will find all the information you need about our shipping practices.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
2. Shipping Options and Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (US) | 5–8 business days | Free on all orders |
| Expedited Shipping (US) | 2–3 business days | Calculated at checkout |
| International Shipping | 7–21 business days | Calculated at checkout |
3. Order Tracking
Once your order ships, you will receive an email with your tracking number. You can track your package via the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
4. Shipping Restrictions
We currently ship to the United States and select international destinations. Some products may have shipping restrictions to certain regions. If your location is not available at checkout, please contact us at support@oiynhome.com.
5. Customs and Import Duties
For international orders, you may be subject to customs fees, import duties, or taxes levied by your country's customs authority. These charges are the responsibility of the recipient and are not included in our prices or shipping fees.
6. Lost or Stolen Packages
LightJoy Limited is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you have not received your package, please contact your local carrier and then reach out to us at support@oiynhome.com and we will do our best to assist.
7. Contact Us
LightJoy Limited
Tel: +86 131 6584 1848
Email: support@oiynhome.com
Response time: Within 24 hours on business days